Spin City Casino Data Protection, Cookies and Privacy Settings
Privacy, Cookies and Account Data
At Spin City, privacy, cookies, and account controls are treated as core parts of the service in Canada.
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We collect and use information to provide, maintain, and improve the website and its account features.
This includes helping you register, access your account, use essential functions, and receive service updates when needed.
Personal data may include your email address, first and last name, phone number, and usage data.
We may also collect device and connection details automatically, such as your IP address, browser type, unique device identifiers, and page visit timing.
On mobile devices, this can also include device type, mobile IP address, operating system, and related diagnostic data.
Some information is provided directly by you during registration or account use, while other data is generated through your activity on the service.
For certain account features and security checks, identity verification may require government-issued ID.
Where payment features are used, payment information may also be collected so deposits, purchases, and related account functions can operate correctly.
We also use data for fraud prevention, account authentication, service analysis, and ongoing platform security.
- Account registration and management
- Service operation and improvement
- Security, verification, and fraud prevention
- Support requests and account communications
Privacy Choices and Data Retention Rules
If you want a clearer view of your privacy settings, the main point is straightforward: we explain what we collect and why.
If you create an account or continue using the service, you agree to the collection and use of information under these privacy settings.
If you prefer to limit cookies, you can disable them in your browser and delete stored cookies at any time.
That option is always available, although some functions may no longer work as expected.
Login support, saved preferences, cookie notice records, and language settings can all depend on cookies working properly.
You can also request access to, correction of, or deletion of the personal information we hold about you.
Some deletion requests may take longer or remain limited where legal obligations require us to keep specific records.
Data is retained according to its purpose and any legal duties connected to account, payment, fraud, or compliance records.
Usage data is generally kept for a shorter period, while some regulated records may require longer retention.
In Ontario, AML-related data may need to be retained for a minimum of five years.
The services are not intended for anyone under the legally required age, and in Ontario that standard is 19 or any higher legal age that applies.
If we become aware that someone below the legal age has provided information, we may remove or discard that information.
| Privacy or Account Topic | Key Details for Canada |
|---|---|
| Legal use in Canada | Users are solely responsible for making sure their use of the website and any gambling activity complies with the laws in Canada and in their own province or territory. |
| Cookies on the site | The website uses Session Cookies and Persistent Cookies. These support essential services, remember preferences such as login details or language, and record whether a user has accepted cookies. |
| Turning cookies off | Players can disable cookies in their browser and delete saved cookies at any time, but some parts of the service may not work properly without them. |
| Personal data collected | The policy says personal data may include email address, first name and last name, phone number, and Usage Data. Mobile and device data such as IP address, browser type, unique device identifiers, and page visit duration may also be collected automatically. |
| How information is used | Information may be used to manage accounts and registration, provide and improve the service, process payments and deposits, contact users about updates, support security checks, detect fraudulent or illegal activity, and analyze site usage. |
| Identity and security checks | In certain instances, players may be required to provide a governmental-issued ID for identity verification. The policies also mention authentication tools and fraud prevention measures to help protect user accounts. |
| Data retention and deletion | Personal data is retained only as long as necessary for the stated purposes and legal obligations. Usage Data is generally kept for a shorter period, while AML-related data must be held for a minimum of five years. Players can request access, correction, or deletion of personal data, although some data cannot be deleted immediately due to legal requirements. |
| Children and age-related rules | The service does not address anyone under the age of 13, and it says the operator does not knowingly collect personally identifiable information from anyone under the age of 13. It also states that if a user is not Legally of Age, they should not use the services or provide personal information. |
| Support and privacy contact | Questions about cookies or privacy can be sent by email to [email protected]. Support details shown on the site also include [email protected], +1 418 665 0911, and 217 Dundas Street, London, ON N6A 1H3, Canada. |
How Personal Information Is Shared
We may share personal information with service providers that help us operate, analyse, secure, and support the service.
This can include providers involved in payments, account communications, identity checks, and technical performance monitoring.
We may also share information with affiliates or business partners where this supports products, services, promotions, or account administration.
Where public areas or interactive features are used, information shared there may be visible to other users.
We may disclose information where required by law, where public authorities make a valid request, or where other legal obligations apply.
This includes action taken to prevent wrongdoing, protect users, defend rights, and respond to regulatory demands.
If business transfers, restructuring, financing, or asset sales occur, personal data may be reviewed or transferred as part of that process.
Where information is processed outside your province or country, we take reasonable steps to ensure it remains protected and handled under appropriate controls.
For Ontario operations, personal information handling may be governed by FIPPA, PIPEDA, and Ontario Regulation 722/21.
Cadtree is licensed by the AGCO under licence number OPIG1237906, issued on 23 June 2022.
We may also use data for research, service development, analytics, marketing preferences, and more relevant account communications.
Where marketing messages are available, you can usually update those preferences through your account or support channels.
Cookie Use and Tracking Technologies
Cookies are small files placed on your computer, mobile device, or other device while you use the website.
They do not usually identify you on their own, although they may be linked with personal information already associated with your account.
We use both session cookies and persistent cookies for different operational purposes.
Session cookies are deleted when you close your browser, while persistent cookies remain on your device after you go offline.
Necessary cookies support core access to the website, help authenticate users, and prevent fraudulent account use.
Without these cookies, some services you request cannot be provided properly.
Functionality cookies remember choices such as login details or language preference, so you do not have to enter them repeatedly.
We may also use similar tracking tools such as beacons, tags, scripts, and web beacons to analyse activity and improve the service.
In Ontario, tracking technologies can also support location verification and related legal compliance requirements.
If you refuse cookies entirely, some parts of the service may become less convenient or unavailable.
- Essential access and authentication
- Preference memory, including language choices
- Cookie notice acceptance records
- Analytics, diagnostics, and service improvement
For players in Canada who want more control, browser settings remain the most practical place to manage cookie permissions and stored files.
If you need help with privacy or cookie questions, you can contact support for guidance.